Board Thread:General Discussion/@comment-64.18.248.44-20140310221225/@comment-15636815-20140412063517

In most cases, the above response is correct. *tips hat to Mr.Goldfinger*

If you want something from the SO or VO that just ended, meaning less than 24 hours ago, and you submit a Support ticket with a polite request, the kind and generous staff at PixelFed may sell it to you, anyway. This is true both for items purchased for gems and for gold, but it is NOT a guarantee. Also, the chances of having your request granted drop dramatically after one or two days. That's why I recommend asking within 24 hours.

Again, Pixel has no obligation to sell you anything after it leaves the Shop, and nothing guarantees that any such request will be successful. Even so, they sold me six passenger wagons for gold so I could complete a set, and they sold a friend a loco for gems so he could get 1,000,000XP; both purchases happened after the SOs ended. So it's not completely impossible. It's just mostly impossible. :P