Board Thread:Questions and Answers/@comment-34000140-20180317012940/@comment-34000140-20180331000208

TrashTerrier wrote: I think we have to create a manual on how to actually contact Support now with the introduction of the new forum Click the Support button above the game and click "Other"

On the next page, enter the subject (the train you want to order or something like that) and the description (the message about what you want to order)

Interesting, I've never seen such a button above the game. I use Facebook Gameroom. But there is a link beneath the game (scrolling down) for Support, where it asks me to "Type your issue", or select from a few presets. And there is an "Other" button there, so I assume it's the same support page. Just getting to it a different way.
 * Be precise in what you want, in clear English (they are in Slovakia)
 * If there are other items with the same name, include the date of the offer, or anything else that can take away confusion
 * Always be polite