Thread:TrashTerrier/@comment-26692787-20161012150245/@comment-26828130-20161012152028

Here's the email i've got from Pixel Hello Andre, how are you doing? :) I hope everything is fine. We were just checking your wiki page because one player wanted to re-order a locomotive from a previous Special Offer. We've noticed a link under the train description "Purchase by Pixel Support ticket"

As you certainly know, we do our best to make our players happy which is why it's possible to re-order some of the Special and Vintage Offer items. However, we wouldn't like to make a standard service as some players sadly tend to misuse it and we also don't have capacities to meet everyone's wishes. Do you think it would be possible to remove this option from the description of the trains? We still highly appreciate all of the hard work you guys do for the TS community and we're huge fans of your wiki page :) Thank you for your understanding and I'm looking forward to hearing from you. I wish you a wonderful day! Kind regards, Natalia Senior Community Manager