Board Thread:Questions and Answers/@comment-193.88.126.111-20160101035837/@comment-26942307-20160102083344

No you shouldn't have to start over, I have just tested it on my daughter's iPad she was logged in with FB log-in then I logged her out and then in with my mail information that I had used when I created the mail log-in on the computer. And it worked I was still in lvl 1.016.

So it it doesn't work for you, you must have done something wrong in the creation process of the mail log-in.