Talk:Valentina (2015)/@comment-177.192.221.36-20150227020255/@comment-15636815-20150227062908

Did you attach all eight wagons?

Are you sure???

When you look at the train in the Construction Yard, look at the banner above the train. When you attach a locomotive that's part of a set, you will see a star with the word "SET" in grey. When the set is complete, the star will change to bright yellow. If the train you're sending to Valentina shows grey, then something is wrong. Either you don't have all the wagons attached (in which case, you would have seen a message to that effect when you saved the train) or something in the train doesn't belong to that set.

I see people all the time posting that one contractor or another, or one achievement or another, isn't recognizing one set or another. I've played this game for two years now, and it is very well constructed. I have never seen any player send a proper set to the proper place and seen the game not recognize it. Never. I can say with 99.99999% certainty that something about the train isn't what the game wants, or the train isn't going to Valentina.

If I'm wrong, and the game really is screwing up (0.00001% chance), then send a support ticket to Pixel and see if they can check your account and give you credit. I don't know how they will answer, but if the game really is screwing up, that's your only option.